CONTACT

Our support team reliably and competently assists you with any query related to Shift Maxalt Pro. Whether you are just gathering information, already registered or actively using the platform, we help you move forward quickly.

How to contact us

We support you specifically on all matters related to your account and the use of Shift Maxalt Pro. Our team is available Monday to Friday during normal business hours (CET) and handles requests with high priority. Typical areas where we help:

Creation and verification of your account, as well as account management (includes profile and risk settings)
Technical help for the platform, the app or in case of errors
Questions about deposits and withdrawals, processing times and accepted payment methods
Information about features, strategies, AI logic and available instruments
Feedback, ideas and suggestions for improvement and development
Support for other issues, from general to individual

Use the secure contact form below and fill in all relevant fields so we can process your request quickly. Generally you’ll receive a response on working days within 24 hours, often sooner. For urgent technical matters a live chat may be available (weekdays 9–18 h).